Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior

SJR Rank #20,026H-index: 11SJR: 0.234Best quartile: Q3
Journal website: aims, scope and author guidelines
Publisher

University of Nevada

Country

United States

Type

journal

SJR by Edition

2022202500.060.120.180.24

Subject Categories

  • Business and International ManagementQ3
  • Applied PsychologyQ4
  • MarketingQ4
  • Social PsychologyQ4

Areas: Business, Management and Accounting · Psychology

Most published research topics

Customer Service Quality and LoyaltyConsumer Behavior in Brand Consumption and IdentificationConsumer Retail Behavior StudiesPsychology of Social InfluenceDigital Marketing and Social MediaTechnology Adoption and User BehaviourService and Product InnovationConsumer Market Behavior and PricingCustomer churn and segmentationPsychological Well-being and Life Satisfaction

Source: OpenAlex

Publication Statistics

2025 Docs3-Year DocsCitable Docs015304560

Documents per Year

2022202506121824

Detailed Information

ISSN

0899-8620

SJR Best Quartile

Q3

Region

Northern America

Citations per Document (2 years)

2.15

References per Document

70.64

Coverage

2018-2025

Scope

No scope description available yet.

Metrics from SCImago Journal Rank 2025. View on SCImago