Service Science

SJR Rank #3,129H-index: 29SJR: 1.309Best quartile: Q1

Publisher

INFORMS Institute for Operations Research and the Management Sciences

Country

United States

Type

journal

SJR by Edition

Subject Categories

Business and International ManagementQ1
Management Science and Operations ResearchQ1
Modeling and SimulationQ1
MarketingQ2

Areas: Business, Management and Accounting · Decision Sciences · Mathematics

Most published research topics

Service and Product InnovationCustomer Service Quality and LoyaltyConsumer Retail Behavior StudiesDigital Marketing and Social MediaSupply Chain and Inventory ManagementTechnology Adoption and User BehaviourConsumer Market Behavior and PricingInnovative Approaches in Technology and Social DevelopmentTransportation and Mobility InnovationsInformation Systems Theories and Implementation

Source: OpenAlex

Publication Statistics

Documents per Year

Detailed Information

ISSN

2164-3970, 2164-3962

SJR Best Quartile

Region

Northern America

Citations per Document (2 years)

2.37

References per Document

58.55

Coverage

2012, 2014-2025

Scope

Service Science publishes innovative and original papers on all topics related to service, including work that crosses traditional disciplinary boundaries. It is the primary forum for presenting new theories and new empirical results in the emerging, interdisciplinary science of service, incorporating research, education, and practice, documenting empirical, modeling, and theoretical studies of service and service systems. Topics covered include but are not limited to the following: Service Management, Operations, Engineering, Economics, Design, and Marketing Service System Analysis and Computational Simulation Service Theories and Research Methods Case Studies and Application Areas, such as healthcare, energy, finance, information technology, logistics, and public services.

Metrics from SCImago Journal Rank 2025. View on SCImago