International Journal of Electronic Customer Relationship Management

SJR Rank #23,137H-index: 19SJR: 0.182Best quartile: Q4
Journal website: aims, scope and author guidelines
Publisher

Inderscience Enterprises Ltd

Country

United Kingdom

Type

journal

SJR by Edition

2022202500.090.180.270.36

Subject Categories

  • Business, Management and Accounting (miscellaneous)Q4

Areas: Business, Management and Accounting

Most published research topics

Customer Service Quality and LoyaltyTechnology Adoption and User BehaviourDigital Marketing and Social MediaConsumer Retail Behavior StudiesCustomer churn and segmentationQuality and Supply ManagementConsumer Behavior in Brand Consumption and IdentificationOutsourcing and Supply Chain ManagementOrganizational and Employee PerformanceOrganizational Leadership and Management Strategies

Source: OpenAlex

Publication Statistics

2025 Docs3-Year DocsCitable Docs06121824

Documents per Year

202220250481216

Detailed Information

ISSN

1750-0664, 1750-0672

SJR Best Quartile

Q4

Region

Western Europe

Citations per Document (2 years)

0.94

References per Document

77.29

Coverage

2007-2025

Scope

No scope description available yet.

Metrics from SCImago Journal Rank 2025. View on SCImago